Admiral's car insurance policy: is it good or bad? Admiral has collected 1132 reviews with an average score of 2.89. Later I received a letter telling me my compliant was not upheld. * One or more of these files was not uploaded due to an invalid file type. They came in way cheaper than other insurers and went out of their way to help and make me feel reassured. Yet cant get thru phone to get a refund Shocking service However, they also offer insurance policies for other vehicles, home, travel and pet, as well as financial services such as personal loans and car finance. Last updated: Aug 2020. I am a new driver who have driving license for only 5 months and the insurance company offered me very good quote from gocompare, the website it’s very easy to use and I’m also happy from a box that will be fitted in my car which … Useful. Cheap Car Insurance … The advisor I spoke with was very helpful and clear, and kindly gave me a callback when I wasn't able to finish the process on the first call. It was the same with the car insurance - Admiral also increased our motor insurance last year by about double despite never making a claim. Their quote was exorbitant. Admiral is a UK based insurance company, set up in 1993 to specialise in Car Insurance. Hats off to Admiral. We’ve teamed up with independent review site, Reevoo, to show you real customer reviews – so you can trust you’ve made the right decision by insuring with Admiral. Also used Admiral car loan and instant no hassle. Very patient and knowledgeable. They dealt with my claim well but I wouldn’t recommend them after this. We still haven't seen a cent and we had to pay in advance. Car insured full comprehensive. Over … A good experience. Had an accident back in August whilst visiting France, non fault and £600 worth of repairs.I obtained all the Police reports and details of the driver responsible etc.Unfortunately my excess was £600, so this is where the cluster happens.Admiral will NOT guarantee getting your money back (Excess) and they do very little in chasing up the whole claim, they will state they are busy and have to go through MIB etc but the short of it is, tough.It (Your excess) is an uninsured loss, so you'll need their legal cover for any chance of getting your money back. Despite having to keep referring to a manager as mine was an unusual request she kept me up to date with progress and l was able to insure the car. About Admiral. He has his vehicle he works from it really annoys me the way some other forms lump my husbands ‘ ‘profession’ and is IS one as he’s done the knowledge in the same boat as ‘Ub crap’ et al..... and therefore made it hugely difficult to jump through their hoops so guess what I went for a company that understood my husbands job and treated us both with some respect. GOOD EXPERIENCE - but would appreciate copy of my car insurance documents - I cannot find anything, so presumably you send them online?Problem: my printer's broken down; so couldn't print off even if that were the position!Nigel Ponsford - policy nr: P67558691Merc KO16NRZ Yaris HF14NPG. Admiral car insurance review Read Which? Help future customers by talking about customer service, price, delivery, returns & refunds. They tell me it can take a couple of weeks more.I have had to cancel the claim and take the car to a garage privately. Disgusted customer Admiral insurance Not happy with this company. Some people ask this question after they have read about the benefits of having Admiral Insurance. I told he I was very unhappy and he replied "sorry if you do not understand your policy documents". Called back at a time convenient to myself. He said no, transaction is done. I recently put through a claim against someone who reversed into my car and damaged my headlight and front bumper and Admiral were flawless throughout in arranging the repair, talking me through the process … Have been an Admiral customer previously for many years , had a different insurer for one year and have went back to Admiral mainly due to having a multi car policy which brings my son’s insurance down and allowing us to have modified cars without really affecting the policy cost . In review: Admiral Car Insurance. In this article. I would also thank Admiral for a quote as my hubby (who is a named driver on policy as it’s my car and I will drive it 99% of the time) is a licenced London Cabby yes the driver of those I iconic black cab. Admiral’s multi-car insurance discount is linked to the number of cars you add and it says 10% of customers who provided a best alternative price saved £252 between October 2019 and March 2020. No courtesy car and I really need a car. Never go with Admiral. Read genuine, impartial feedback to find out what customers really think about Admiral Car Insurance and website. The service was very good -- I hit problems with completing the form and with payment, and the member of staff (Vidhya) on the live chat was very patient and helpful. You will be contacted by email to verify your review. Apparently having a license for 5 months less than you have had it (15 YEARS!) Was disappointed changing the start date of the policy by 24 hours from the date I had entered in the quote cost me £20 ..same length of cover un necessary charge. Find out how we rate Admiral's car insurance policy against 34 other providers. I said don't take it off and i will let the policy run. At that time Admiral was pushing to settle claim with 50/50 liability split which I was declining. Had a small fire in the boot on the 25th . Although some disadvantages do exist, most people who have tried it say that they were able to save more money in the long run than with any other company. I recently purchased household insurance from Admiral. I am very disappointed with Admiral Insurance. Would you like to add a photos or videos? Some of the features of a single car insurance policy include: Windscreen Repair - Excess applies Courtesy Car - You'll get a courtesy car while yours is being repaired at an Admiral-approved garage Admiral Car Insurance Review Compare quotes from Admiral Car Insurance against more than 100 providers. Admiral car insurance customer reviews. Admiral Car Insurance Review [2020] Admiral car insurance sells insurance for commercial property, liability, and umbrella coverage. Good value insurance compared to competitors. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Independent financial products reviewer Defaqto has given its policies 5 stars. " Free Car Insurance Comparison. It is owned by the Admiral Group, a large UK insurance company based in Cardiff, Wales. 5 Star Insurance! Bad practice.If you can:- Login- Edit / Update Details- Check Renewal Quotes- Update Personal Information- Update Payment Informationand do EVERYTHING ELSE possible online, why is there not a "DO NOT RENEW / CANCEL" button online?This is inconveniencing your customers, resulting them having to call or email you. Ell, the agent, went out of her way to help. Here is some of the feedback we got from Admiral car insurance customers: “Easy to deal with and provide good cover at a good price.” After my car accident (March 3, 2020) and already agreed car evaluation - £2800, the company did not pay promised money for 1 month. I have feeling that it is just the policy to wait until the customer gives up. When I quit I was told I would recieved my last pay but when I got it, not all my hours were on there. My card had expired but some how they managed take full amount out my bank without being authorised what a disgrace i shant be using them again. Strengthen your review by uploading photos & videos. The rate offered was the lowest and coverage was really excellent in terms of satisfaction. WE HAVE NOW DECIDED TO PUT ALL OUR INS WITH ADMIRAL, THEY HAVE BEEN VERY HELPFULL ON TWO OCCASION, SAVING US A LOT OF MONEY, AND WE HAVE NO PROBLEM IN TELLING OUR FREIND ABOUT. Relatively good customer service, but question if they are heading downhill. 3.4. www .adm iral.com. My house insurance was due for renewal no place app to cancel and phone busy busy. WE RECOMEND ADMARIL FOR ALL OUR INS NEEDS.J&P A LAVEN. I have just renewed for my 2nd year with Admiral for car insurance, and every time I call them, their customer service has been outstanding. Simple process. Search for a company or product name... Companies See all I found admiral best supportive insurance company to provide service at a very last moment of time. Admiral launched in 1993 as a specialist car insurance provider and is now one of the best-known brands in the insurance sector in the UK. Customer Service Leanne Andrews extremely helpful exploring numerous options. Absolute garbage customer service at all levels. When I got hired I was told Admiral was the #2 insurance company in the UK but when you google "best UK insurance" they are no where to be seen. Admiral does not sell personal car insurance. Very bad claims handling. I would not recommend this organization as they do not behave as gentlemens. Admiral refused to repair my car both before and after it failed MOT. Talk about caring for your customers. I paid for repairs myself. 's expert review of Admiral car insurance. I wish to continue with all my other cars if i have them in future. Daylight robbery in the middle of a pandemic. Now, they have decided to pay only £2200 contrary to the "final" agreement. Admiral platinum home insurance. Admiral Insurance: Overall Review; Admiral car insurance; Admiral home insurance; Admiral customer complaints, reviews and ratings; To compare quotes or buy a policy, click the blue "Get Quotes" button below to head to car insurance comparison powered by our partner QuoteZone to see how much you can save—their panel includes Admiral, Hastings, RAC, etc. 10 days after and they have not yet even inspected the car. Secured with SHA-256 Encryption. I have multi-car insurance and would highly recommend using admiral. Are Admiral good for car insurance? Not even top 10, and I can see why. On live chat to Rahul I told him that I had sold the vehicle and wanted advice on what next. But when it comes to them keeping the customer in the loop the service is poor. J CorderREF: RQ-QQBYGFH. I’m hearing impaired with a cochlear implant and can’t understand phone speech so who call had to be done through UK relay as service that converts the persons speech I’m calling into text so it’s not easy. We need your email address to verify that your review is genuine. They settled to 50/50 without even trying to ask questions. Including when I first started with them last year, when I broke down 6 months ago (they were brilliant as I was on my own stranded with no clue about cars), and when I just renewed with them today. Read our reviews They require info requested by e mails quickly with follow up e mails. Very patient even though on phone for over 90 mins. Admiral insurance will ask one lots of questions and involve 3rd parties such as Brownsword Group but the communication between Admiral internally poor and with Brownsword Group is poor. Zaneta Wood, Ed.S. Absolutely disgusting. They have taken nearly £135 out of my account with no letter or email to warn me and let me stop it going ahead. That was, however, until my parked car was involved in a hit and run and the cost to renew my insurance premium shot up to over £2,000 for the year. So be mindful, even if you have a non fault accident, Admiral will pay for your repairs i'm sure, but you most certainly never get your excess back.Make sure you have legal, and a low excess on your policy if driving abroad. All rights reserved. My experience with Admiral. Of course they're not even open to rectify it. Now left not knowing if I have insurance or not. Great service for customer with a disability. Click here to read 9102 customer reviews of Admiral Car Insurance, rated 4.77★ by real people like you on Smart Money People. Leave this blank if you'd like to publish your review anonymously. I naturally went to our site to look at quotes from other providers and received a quote of circa £700 for the year if I had a temporary black box in my car from Admiral for just three months. Compare over 110 car insurance providers Save time & money Join more than 3,000,000 users. Genuinely. Automatic Renewal: No option to cancel online, create extra legwork for customers. They are so clear and understanding. I had a multicar policy with them covering 3 vehicles. Dreadful stuff. The gut was helpful we all had a bit of a laugh and he said I was his best customer of the day. Reply. So i was paying £36 to not cover a car. More legwork, for such a simple task.I will remember this and you have lost a customer for life, regardless of your pricing or other aspects which you may excel on.Car, Home, Travel, Pet - Admiral will no longer get any of my business due to the fact you have made me chase you to action such a simple task.Regards,Mr. It took them 1 year to do nothing about an accident we had and it was not our fault. Compare Car Insurance. i was 10 months in on a 1 year policy when i sold 1 vehicle. Haven't yet had to make a claim, but as a previous Admiral customer I returned to them this time round. This was a 1984 Land Rover with a policy that coast around £100. Policy number P62927391. Елена Звонова 1 review. Car Insurance: Had only lived in UK for short time and at the age of 65 had lost my 40 year no claim bonus by driving a company car which I only found out when contacting my old insurance company to get insurance for my own personal car. There are 525 customers that Admiral, rating them as bad. Long wait times on enquiries. In our 2020 customer satisfaction awards, Admiral car insurance got 4 out of 5 stars, and 76% of customers said they would recommend the service. I was contacted by Tim regarding a Car Import, he solved the situation with ease. Your browser does not support embedded videos. What does The Admiral car insurance cover? The whole process was easy, and I was very pleased with the competitive pricing. Relatively good customer service (they answer the phone), although I struggle to understand the following:-you enter your policy number and then are asked it again anyway.-Cancellation of cover on a vehicle which is fully paid for the year, means the customer ending up having to pay more than if they just let the insurance lapse.-Being asked to move household insurance back to admiral when they couldn't match another quote and that's why it was moved in the first place.-Being called back and talking through info relevant to the policy without checking security.Getting the feeling of not being a valid customer, but a cash cow.Think it's time to move on. No coordination across departments. Will never use them again. Easy to use site. Needless to say we have now moved both insurances and won't be using them ever again. Joe Sharp. costs £100.When I spoke to someone about it, they said the computer said no. The results of this review make some people realize that this insurance may not be the right choice for them. Enter your ZIP code to compare quotes online below. Admiral Insurance Reviews 6,402 • Average . The quote I recieved went up by more than £100 due to an error on the date. Share. Read 2450 customer reviews of the Admiral Car Insurance - www.admiral.com & compare with other Car Insurance at Review Centre My insurance need was not standard and several other companies would not even quote. Top work from the guys and gals at Admiral. The concept of multi-car insurance is pretty simple; insure more than one car with the same insurer to … Admiral’s car insurance products are crammed with great features and its Comprehensive cover is rated 5 Stars by Defaqto. Follow up call to me was helpful." At the same time Admiral paid £4,250 from my policy for car rental to the driver which was found at 100% fault. He said that was fine , he would take it off cover, and charge me £36. 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