Step 3. The software will begin checking your partition file system on your disk. Repeat to uninstall each USB controller one by one. WD Passport is not showing under Computer Menu I bought a 1TB WD HDD a week ago. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  Open its properties and then open drivers, simply uninstall it. 2015 MacPro. 1. Step 4. I have switched cords with the one that works and it makes no difference. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. Just pick the time and frequency to back up important files from your system onto your My Passport … Go to Details tab > Set Property to be Hardware Ids. Switch a USB port/cable and replug it to your computer. It’s taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don’t think this should be a problem. Format WD hard drive or external hard drive to NTFS for saving data again. Accordingly, there are many reasons that may cause your external hard drive not showing up. 1. Step 2. • It shows up on my disk utility. All rights reserved. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. Select "Search automatically for updated driver software", wait for the process to complete. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. 3. A simple partition tool to manage disk space in Windows 10, Brithny updated on ... with a correct file format and a drive letter. Right-click on the Windows icon and select "Device Manager". I’ve tried the Western Digital Data LifeGuard Diagnostics and it passed both the Quick and Extended Tests. When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. If there is no letter, try to assign one. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page). Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. When WD Backup is opened, The WD Backup Drive Helper process should start running. You may even try it on a Windows PC. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. 2. Search and find some manual guide online to check the physical error on your WD hard drive. Reinstall USB Controller. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. However the device itself is … 1. Let it manage your storage drive: resize, format, delete, clone, convert, etc. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. Due to some errors, it might not show in my PC/computer.

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